3b999 Privacy Policy — Your information is safe with us

Welcome to 3b999. This Privacy Policy ("Policy") explains what information we collect when you use the 3b999 website and platform, how that information is used, and the steps we take to protect your privacy.

3b999 is an internationally licensed online gaming and betting platform built specifically for Bangladeshi players. We believe transparency is the foundation of trust, so this policy contains no hidden clauses — everything is stated plainly and clearly.

By creating an account or using the 3b999 platform, you are considered to have agreed to this Privacy Policy. If you have any questions, please reach out to our support team — we are always here to help.

3b999 only collects information required to deliver our services. It is not our policy to request excessive or irrelevant data. The table below clearly outlines what types of information we collect and why.

3b999 uses the data it collects solely for the purposes listed below. No information is used for any other purpose.

• Creating and managing your account and verifying your identity.
• Processing deposits, withdrawals, and financial transactions.
• Delivering gaming services, bonuses, and promotions.
• Detecting fraud, money laundering, and irregular activity.
• Monitoring gaming patterns to ensure responsible gaming.
• Get your issues resolved through our support team.
• Analyzing data to improve the platform.
• To fulfil legal obligations.

3b999 never shares your data with third parties for advertising or unrelated marketing purposes. This is a core commitment we stand by.

3b999 does not sell your personal data. However, limited information may be shared with trusted third parties where necessary to deliver our services.

• Payment Providers: Limited financial information is shared with payment processors such as Mobile Banking, Nagad, Rocket, and others solely for processing transactions.
• Game providers: Necessary data may be shared with licensed game providers for slots and Live Casino services.
• Identity Verification Services: Information is shared with approved verification agencies for the KYC process.
• Legal authorities: Data may be disclosed to authorities when required by law or by court order.

3b999 employs industry-standard technical and organizational measures to protect your data. No system is completely immune to risk, but we are committed to maintaining the highest level of security.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Passwords are stored using bcrypt hashing — even we cannot see your password.
• Servers are subject to regular security audits.
• Two-Factor Authentication (2FA) is available.
• Automatic alerts are sent for any suspicious login or account activity.
• Data access is restricted to authorized personnel only.

You also have a responsibility to keep your account secure — such as using a strong password and not sharing your login credentials with anyone.

3b999 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember language and preference settings.
• Analytics Cookies: Used for site performance analysis. Does not contain personally identifiable information.

You can manage cookies at any time through your browser settings. Please note that disabling cookies may limit certain features of the platform.

As a 3b999 user, you have the following rights over your own data. Submit any request to our support team and we will respond within 30 business days.

• Right to Access: You can find out what information we hold about you.
• Right to Correction: You may correct any inaccurate or outdated information.
• Right to Deletion: You may request deletion of your data under certain circumstances.
• Right to Object: You may object to the processing of your data for specific purposes.
• Right to Portability: You can request a copy of your data in a machine-readable format.
• Withdraw Consent: You may opt out of marketing communications at any time.

3b999 does not retain your data longer than necessary. Even after account closure, certain information may be kept for a defined period to meet legal obligations.

• Account information: For the duration your account is active, and up to 5 years after closure.
• Financial transaction records: A minimum of 5 years in accordance with anti-money laundering regulations.
• KYC documents: Up to 6 years after account closure.
• Support Contact: Deleted 2 years after last contact.
• Cookie information: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, data is securely and permanently deleted or anonymized.

3b999 strictly prohibits providing services to anyone under the age of 18. We never knowingly collect personal data from minors.

• Age verification is mandatory at the time of registration.
• No one under the age of 18 is permitted to open an account.
• Accounts are suspended immediately if suspicious activity is detected.

If we determine that a minor's data has been collected inadvertently, that data will be deleted immediately and the account will be terminated. Parents or guardians are encouraged to notify our support team.

3b999 reserves the right to update this Privacy Policy at any time. We will notify you in advance of any significant changes affecting your rights.

• For major changes, a notification will be sent to your registered email address.
• You will be notified via banners or pop-ups on the platform.
• The date of any changes will be noted at the top of this page under the "Last Updated" section.
• Continued use of our services after any changes constitutes acceptance of the updated policy.

If you have any questions, requests, or concerns about our Privacy Policy, please reach out to us. Our dedicated privacy team will handle your matter with the utmost care.

We typically respond within 24–48 hours. Complex matters may take up to 30 business days.